The traditional forms of Dispute Resolution or Alternate Dispute Resolution are not always economical and/or functional when the parties are separated by national borders. Also, there is a high volume of small scale business transactions between people and businesses that can generate conflicts and need a mediation process to be resolved. There is a need for a functionnal dispute resolution system that reflects economies of scale related to high volume that can lower the barriers and costs for Online Dispute Resolution. In the real world, Online Dispute Resolution requires the equivalent of judges in the current off-line system.
Trust is the key for a quality Dispute Resolution. This ODR Training Program could set a standard for Online Dispute Resolution. A recognized training would encourage efficiency, trust, and credibility for the learners, actual of future practitioners.
InternetBar is the organization involved in creating this Online Dispute Resolution Training Program. Since mediation is an Ill-structured domain, the Constructivism approach will guide the training/learning Program. The seven values this approach should reflect are collaboration, autonomy, generativity, reflexivity, active commitment, personal pertinence and pluralism. Since the approach chosen is learner centered, the Program should be flexible, accessible, connected to real world activity, problem-solving based and offer multiple perspectives to support the learner while he is constructing his new knowledge.
This Wiki was put in place as a collaborative tool. We need your collaboration to insure the ODR Training Program will meet the real needs of training. Please feel free to edit the pages by adding to the text or writing comments. Your input is greatly appreciated. The existing pages represent the first phase (Analysis) in creating a Distance Training Program Design. Four more phases ( Conception, Production, Diffusion and Evaluation) will be added as the design process evolves. Although the analysis phase is the first step, the other phases can evolve simultaneously, in a non-linear process.
Thank you for taking the time and energy to collaborate with us in the conception of a quality ODR Training and Certification Program.
Christine Bédard, Student, Masters of Arts in Education, Distance Training
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